OFeX
PRIVACY POLICY



INTRODUCTION

Optimised Freight eXchange Private Limited, registered at Plot No. 111, Sec 23, Transport Nagar, Nigdi, Pune, Maharashtra 411044, and its affiliates (collectively, "OFeX") respect your privacy. This Global Privacy Policy describes the types of personal data provided by a data subject (OFeX employees, employees of external companies, such as OFeX partners, end customers or suppliers, interested partners) (hereinafter, the “Personal Data Subject”), how we use the information, and the choices you can make about our use of the information. We also describe the measures we take to protect the information and how you can contact us with regard to our privacy practices.

We process Personal Data under this Privacy Policy and in accordance with applicable legislation, including the General Data Protection Regulation (2016/679) (the “GDPR”) and the applicable national data protection laws in India (“Data Protection Framework”).

Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements, whereas we guarantee that the measures we take to protect personal data correspond to the general requirements stipulated by the GDPR.

This Global Privacy Policy provides a general statement of the ways in which OFeX protects your personal data. You may, however, in connection with specific products or services offered by OFeX, be provided with privacy policies or statements that supplement this privacy policy, which is to define the personal data we may collect and the purposes of the collation with regard to products or services you may require. This policy may be changed from time to time to reflect changes in our practices concerning the processing of personal data. The revised policy will be effective immediately upon posting to our website and followed by a notification to the Personal Data Subject with regard to the changes taking effect.

If you have any questions regarding the processing of your personal information, please contact our OFeX representative via e-mail or phone: OFeX, Plot No. 111, Sec 23, Transport Nagar, Nigdi, Pune, Maharashtra 411044, info@ofex.in, +91-9049828838.

You do have the right to lodge a complaint with a Data Protection Authority (“DPA”) if you think that your Personal Data is being processed incorrectly or your Personal Data Subject rights have been violated by us. You can lodge a complaint by contacting the DPA that is local to your jurisdiction, i.e. the location of the alleged violation of your Personal Data Subject rights or the inappropriate processing of your data, or the place you live and work.

This is the list of DPAs that are relevant to the scope of this Goverment of India Policy: Data Protection Framework.This version of the policy is effective as of 2022.



THE SOURCES OF INFORMATION

Provided that the information is publicly available, given by the Personal Data Subject, or the information is legitimately collected by us or third parties, OFeX may use various sources to obtain information about you, including:

  • On our websites
  • In response to marketing or other communications
  • Through social media
  • By your signing up for OFeX products or services
  • Through participation in an offer, program, or promotion
  • In connection with an actual or potential business or employment relationship with us.

You may also choose to consent to third parties disclosing information about you to us that those third parties have received.



INFORMATION PROVIDED BY DATA SUBJECTS AND HOW WE USE INFORMATION

Personal data processing by OFeX is always carried out in a legal and fair manner. OFeX will only process personal data for particular, pre-determined purposes that are or were legitimate with regard to applicable law and that are relevant to OFeX’s business. You will always know what kind of information you provide to OFeX after reading our privacy policy.

OFeX uses personal data for the following purposes:

  • To provide and deliver products and services
  • To communicate with you and respond to your inquiries or requests
  • To establish and maintain business relationships
  • To fulfill contractual obligations, including processing orders, deliveries, and billing
  • To ensure the performance and quality of our products and services
  • To improve our products, services, and customer experience
  • To administer promotions, contests, surveys, or other features
  • To send you marketing communications and special offers
  • To evaluate and improve the quality of our products and services
  • To comply with legal requirements and respond to legal process
  • To protect our rights, property, or safety, or that of our customers or others
  • To prevent or investigate illegal activities, fraud, or potential threats



TRANSFER OF PERSONAL DATA

OFeX may share your personal data with our affiliates and service providers who assist us in providing our services or carrying out processing on our behalf. OFeX may also disclose personal data to third parties in connection with the purposes described in this privacy policy or as required by law.

OFeX may transfer personal data to recipients in countries outside the country where the information was originally collected. In such cases, we ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable legal requirements. These safeguards may include implementing binding internal rules or using standard contractual clauses approved by the European Commission.



COOKIES AND SIMILAR TECHNOLOGIES

OFeX uses cookies and similar technologies on its websites to enhance your browsing experience, personalize content, analyze website traffic, and measure the effectiveness of advertisements. You can choose to accept or decline cookies through your browser settings. Please note that certain website features may not function properly without cookies.



YOUR RIGHTS AND CHOICES

You have certain rights regarding your personal data, which may include the right to access, rectify inaccuracies, object to processing, withdraw consent, have your information blocked, anonymized, or deleted, and the right to data portability, as applicable. If you would like to exercise any of these rights, please contact our OFeX representative via e-mail or phone: OFeX, Plot No. 111, Sec 23, Transport Nagar, Nigdi, Pune, Maharashtra 411044, info@ofex.in, +91-9049828838.



PRIVACY PRINCIPLES

OFeX follows privacy principles to ensure the protection and lawful processing of personal data. These principles include:

  • Consent and choice
  • Purpose legitimacy and specification
  • Data processing limitation
  • Use, retention, and disclosure limitation
  • Accuracy and quality
  • Individual participation and access
  • Accountability and compliance



CONCERNS AND COMPLAINTS

If you have any concerns about OFeX's privacy practices or wish to make a complaint regarding our handling of your personal data, you can contact our OFeX representative via e-mail or phone: OFeX, Plot No. 111, Sec 23, Transport Nagar, Nigdi, Pune, Maharashtra 411044, info@ofex.in, +91-9049828838. We will promptly review and respond to any complaints received.



CONCLUSION

This Global Privacy Policy provides a general overview of how OFeX handles personal data. For more specific information about our privacy practices or to view the most up-to-date version of this policy, please visit our website or contact our OFeX representative directly.



Please note that this privacy policy is effective as of May 2020, and you should refer to our website or contact us directly for the most up-to-date version of our privacy policy.